Salesforce Certified Administrator – Spring ’18 Release Exam

What must the administrator consider when enabling Themes?

A) There is no built-in theme if a custom theme is not created.
B) Chatter External Users also see the custom theme.
C) Only one theme can be active at a time and is applied to the entire org.
D) Any user can select a theme and avatar based on their role.

Answer: C

Which functionality is available to a support agent directly from the case feed?

A) Mass email
B) Reply and forward an email
C) Configure an email template
D) Delete an email

Answer: B

Which three features are available with Salesforce Files?
Choose 3 answers

A) Create Asset Files for Unauthenticated users.
B) Integrate Quip to chat and collaborate on Files.
C) Access files with the view list of assets feature.
D) Allow Standard Users to create and delete content assets.
E) Automatically upload .pdf files from an email attachment.

Answer: A, B, C

Which three functions are available with chart enhancements in Lightning Experience?
Choose 3 answers

A) Combine small groups into “Others” on any chart.
B) Show total in the center of donut charts.
C) Set chart legend position.
D) Display up to 2,000 groups in line and bar charts in dashboards.
E) Download chart images from dashboard components.

Answer:  B, C, E

What are the path steps based upon when creating a campaign path?

A) Campaign responses
B) Business processes
C) Picklist field values
D) Lead record types

Answer: C

The Administrator for Universal Containers is asked to provide the Sales teams with Opportunity Splits so that the opportunity owner has better visibility into their share of the deal. Which funtionality is available with Opportunity Splits?

A) Send Opportunity Split notifications automatically.
B) Create a new Opportunity Split directly from the account record.
C) Add or adjust splits from the Opportunity Splits related list.
D) Assign a dedicated opportunity owner to the split.

Answer: C


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.